Privacy Policy

1. Introduction

Eira ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Eira (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.

2. Types of Information We Collect

We may collect the following categories of personal information:

Personal Identification Information: Name, email address, phone number (if provided voluntarily).
Usage Data: Information about how you use the App, including session duration, features accessed, and interaction history.
Device Information: Device model, operating system, unique device identifiers, IP address, and network connection details.
Location Data: Approximate or precise location (only if you grant explicit permission).
Analytics Data: Aggregated data about App usage patterns (non-identifiable).

3. Purpose of Using Your Information

We use the collected information for the following legitimate purposes:

To provide, maintain, and improve the App's functionality and user experience.
To personalize content and features based on your preferences.
To analyze usage trends and optimize App performance.
To communicate with you about updates, support requests, or important notices.
To comply with legal obligations and protect our rights and interests.

4. Third-Party Service Data Processing

We may engage third-party service providers to assist in operating the App and providing services. These third parties include analytics providers (e.g., Google Analytics), cloud storage providers, and payment processors (if applicable).

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. We ensure that all third-party processors comply with applicable data protection laws.

5. Scenarios for Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

With your explicit consent or at your request.
To comply with legal requirements, court orders, or government requests.
To protect the rights, property, or safety of Eira, our users, or others.
In connection with a business transaction (e.g., merger, acquisition, or sale of assets), where your information may be transferred as part of the transaction (we will notify you of any such change).

6. Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data (in transit and at rest).
Access controls to limit internal access to personal information.
Regular security audits and updates to our systems.
Employee training on data protection and privacy practices.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously improve our security practices.

7. User Rights Regarding Personal Data

You have the following rights with respect to your personal information:

Right to access: Request a copy of the personal information we hold about you.
Right to correction: Request correction of inaccurate or incomplete information.
Right to deletion: Request deletion of your personal information (subject to legal obligations).
Right to restriction: Request restriction of processing of your information in certain circumstances.
Right to data portability: Request transfer of your information to another service provider (where technically feasible).
Right to withdraw consent: If you have given consent for data processing, you may withdraw it at any time.

To exercise these rights, please contact us at the email address provided below.

8. Children's Privacy Protection

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly. If you believe we may have information from a child under 13, please contact us immediately.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by posting the updated policy in the App or sending you a notification (e.g., email). The updated policy will take effect immediately upon posting.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.